Returns & Exchanges

At DMM, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for easy returns and exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe remains a seamless and worry-free experience.

Return Process

• 1.
  Initiate Your Request

  Log into your DMM account, navigate to your order history, and select the items you wish to return or exchange to receive a pre-paid shipping label.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all designer tags, security seals, and protective coverings are intact and undamaged.

• 3.
  Ship It Back

  Affix the provided return label to your package and drop it off at any authorized carrier location or schedule a convenient home pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.