Frequently Asked Questions
Everything you need to know about your DMM shopping experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start your request.
Do you offer international shipping?
Yes, DMM ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I find the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our specific brand measurements for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At DMM, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and fair-trade certified factories for our seasonal collections.